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Cookies Policy

 SFT SERVICIOS JURIDICOS S.L.P., uses own and third party cookies to obtain browsing data of our users in order to offer quality services and provide a better browsing experience and to identify technical problems that may appear on the web. Likewise, if you give your prior consent through your browsing, we will use cookies, which allow us to obtain more information about your preferences and to customize our website based on your individual interests.

In accordance with Article 22.2nd of the Law 34/2202, of July 1st, of Services of the Information Society and Electronic Commerce (hereinafter E-commerce Law), this website informs you about its Cookies Policy.

WHAT ARE COOKIES?

Cookies are small data files that are downloaded in your computer and other communication devices which store information that will be saved in your browser. Cookies enable a page or website, among other issues, to retain and recover digital files about users browsing habits or any kind of devices, allowing the user to recognize different parameters and information about itself.

The user will be able to modify their browsing preferences at any time to block or disable cookies installation such in case of website accessing.

WHAT KIND OF COOKIES DOES THIS WEBSITE USE?

The website www.sfabogados.com may use third-party services that collect information for three mainly reasons:

  • Statistical process control
  • To personalize the users´ experience on our website and;
  • For the provision of services related to the above ones and other internet operations.

In particular, this website uses Google Analytics (hereinafter Google), a methodical web service issued by Google, Inc., a corporation with principal place of business at 1600 Amphitheatre Parkway, Mountain View (California), CA, Zip Code 94043, USA. For the current provision of services, this company uses collecting cookies that retain different kinds of data information, included, among others, the users´ IP address, that will be processed, stored and transmitted by Google, under its legal notice Including possible transmission of such information to third parties for legal reasons or when such third parties process information on Google´s behalf.

DO WE USE OTHER COOKIES?

To provide an optimal service, this website also uses the following cookies: 

  • Technical cookies: Are those that allows the user to browse through a website, platform or application,as well as the use of different options or services therein as, for example, the traffic control and data communication, the session identification, the restricted access parts norms, to carry out the purchase process of an order, the registration application or participation in an event, to use security elements during browsing and to store content for video or sound broadcasting or to share content through social media.
  • Personalization cookies: This type of cookie allows the user to access at the provide service with some predefined general characteristics based on its terminal criteria and preferences, such as the language or kind of browser through which they are connecting to our website.
  • Analytical cookies: Enabled by ourselves or by third parties,this type of cookies leads us to quantify the number of users to perform a measurement and statistical analysis of its activity. Due to this, we analyze your browsing on our website in order to improve the products or services that we offer.
  • Advertising cookies: This type of cookies, enabled by ourselves or by third parties, allows us to manage more efficiently the offer of advertising spaces on the website, adapting the ad content to the one of the requested service or to the users´ website activity. As a result, we can analyze your browsing background on the internet and show you banner ads related to your browsing profile.
  • Behavioral advertising cookies: Are those that allows the advertising spaces management as efficiently as possible, in which case, the editor has included on the website, application or platform where the requested service is provided. This type of cookie stores the behavioral data of users through the continuous observation of its browsing habits, which allows the development of a specific profile to show ads based on that information.

COOKIES MANAGEMENT

You can permit, block or delete the cookies installed on your computer through the configuration options of your browser.

Google Chrome:

  1. Click on the “menu” icon.
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    4. Block other sites´ data and the third party cookies.
  7. Once the option is selected, click “ready”.

Internet Explorer:

  1.  Click the “home” icon.
  2. Select “internet options” in the “tools” menu.
  3. Select “privacy”.
  4. Select “configuration”.
  5. Select the desired option and click “accept”.

Microsoft Edge (Explorer 10):

  1. Click the “plus” icon.
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  3. Select “advanced configuration”.
  4. Select “cookies” in “Privacy and services”.
  5. Select the desired option in the drop-down menu.

Firefox:

  1. Click the “menu” icon.
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Safari:

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  4. Select “cookies and website data”.
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CUSTOMER INFORMATION

Please take note that if you delete or block all cookies from this website, it is possible that part of it will not work correctly or the website quality may be affected.

The aforementioned cookie-information is not used to identify you individually and the pattern data is fully under our control. These cookies are not used for any other purpose than those hereinbefore described.

If you need more information about our Cookies Policy, you can contact us through our connecting tools. We also recommend that you check the websites of each browser for more information.

We use own and third-party cookies to obtain statistical data of the users´ browsing and to improve our services. If you accept or continue browsing, it shall be considered that you accept their use. You can get further information “here”.

 

Wednesday, 21 September 2016 12:23

Rights of the online buyer

With the revolution and the advancement of new technologies, today there are many people who shop over the Internet. These business conducted over the Internet is known as e-commerce.

Buying online has become a daily routine but many consumers do not know what their rights are and what the laws established in the e-commerce are.

What online shoppers are not exempt from the laws and they also have their rights. Consumer rights e-commerce and collecting consumer law are:

  1. Identification seller: The e-commerce companies operating in Spain are obliged to publish data on its name, ID number and contact details.
  2. Payment method: The law provides charging additional fees for using a payment method. The e-commerce sites must offer consumers pay by credit card, by bank transfer or Paypal without incurring charge a fee.
  3. Delivery: Usually the delivery of the product must be specified in the web; but if it does not appear, the law establishes a maximum deadline of one month. If this deadline can not be met, you must notify the buyer. In the event of undue delay, the buyer can claim your money.
  4. Discontinuance: The deadline to cancel the purchase is 14 days and the amount must be returned within 14 days of the withdrawal. If this information is not visible during the purchase, the deadline is extended to 12 months.
  5. Guarantee: Whether a purchase online or in a physical store, the guarantee of a product is made is two years.

Whether you buy in a shop e-commerce Spanish based in Spain as in a shop e-commerce Spanish based in a country within the European Union, consumer rights are the same. All EU countries are required to meet EU standards on consumer protection.

If instead the Spanish e-commerce store not based in Spain or any other country of the European Union, consumer rights change. If a company is domiciled or permanent establishment in Spain, you can direct your complaints to consumer agencies, and if it is a foreign company located in the EU can attend it through the European Consumer Information Center. But if the company is outside the EU and has no permanent establishment in any of the member countries, the claim is impossible.

Depending on what products are purchased online, they are not covered by the right of withdrawal. By buying some of these items (food, clothing, makeup, underwear, CDs, DVDs, video games ...) can not be returned over a period of 14 days after placing the comprarsin be justified.

If you buy services and come (eg concert tickets or a cosmetic treatment) the right of withdrawal is affected and for obvious reasons, there is no right of guarantee.

Before making a purchase online users must take into account considerations such as:

  • Contact view.
  • Secure page. There are several ways to verify that a page is secure for our online purchase:
    • “https” in the URL domain Exemple: https: //www. amazon.es.
    • Key symbol at the bottom of the page.
    • Certificate “Secure Socket Layer.
  • Shipping costs.
  • Taxes.
  • Other expenses.
  • Retain all documentation relating to the purchase made: Company identification, confirmation of the purchase, delivery note ...

Digital Newspaper El Confidencial